We turn every leasing lead into a client — as easily and as quickly as possible. Operator-built AI leasing desk: answer, qualify, auto-schedule. Experience + system designed for ~⅓ faster path and ~⅓ less cost — efficiency that improves ROI and cash flow. Humans on the exceptions. Where AI doesn’t just answer — it walks you through the door.
From lead to client. Faster. Leaner.
Take a leasing lead and make them a client — as easy and as fast as possible. Our experience and our desk are built for about one-third faster path and about one-third less cost: operational efficiency that reduces cost, improves ROI, and protects cash flow.
Desks run ~10–6. Renters hunt nights and weekends. The first building that answers wins the tour — everyone else funds paid media for competitors.
Budget, beds, move-in, pets — the same four questions, every thread. Tours (the high-value work) get squeezed. New agents take months to ramp.
National scripts, high minimums, weak NYC law. Mid-market and boutique operators overpay for a product that doesn’t know HSTPA.
Deposit caps, rent-stab, broker fees, Fair Chance timing — a wrong auto-reply is the operator’s liability, not the vendor’s.
“Maybe later” dies. Duplicate StreetEasy threads, broker hops, and contact-form spam with no system of record.
Years of budgets, origins, and source conversion sit unmined. Marketing spend stays guesswork.
StreetEasy relays, building contact form, and broker “Agent Inquiry” emails — identity unmasked, source tagged, spam filtered.
Budget, beds, move-in, pets. Live listings match. Auto-scheduling offers real tour slots from your calendar/availability sheet — confirm path with human review when you want it.
Answer Bank (zero AI cost) → multi-LLM fallback → Telegram / Approval Queue. Style guide keeps your building’s voice.
Live drafts, edit, regenerate from full thread context, claim-before-send. Attention badge when humans must act.
Overview metrics · Leads · Pipeline · Tours · Knowledge banks · Performance · Intelligence · Finances · Settings · Sandbox · Logs.
Encoded guidance for stabilization, HSTPA deposits, broker fees, Fair Chance. Risky paths escalate — you stay landlord of record.
Q&A databank, answer bank, templates, reply memory (learns from approved AI), style guide from how you already write.
Source intelligence, leads per unit, performance, competitive set — stop guessing where paid media goes.
LLM tokens tracked per lead, day, and month — so automation COGS is real, not mythical.
Google Takeout analysis builds Answer Bank exemplars + style fingerprint (greeting, sign-off, tone) you tune in the dashboard.
Never double-replies if you already answered. Deduped threads. Live SSE updates on the ops dashboard as the desk works.
Simulate conversations without sending. Health probe + last-checked monitoring so you know the watcher is alive.
Prospects who write in get qualified, matched, and offered tour times automatically — slots pulled from your real availability. Confirmations and edge cases can sit in the Approval Queue so nothing books blind.
Email is shipping now. Next channels extend the same qualification and scheduling engine so renters can book without waiting on a human phone tree.
StreetEasy, form, brokers — 24/7 in your building’s voice with Approval Queue and Telegram.
Offer and track tour appointments from live availability. Operators see Tours in the dashboard.
Text-thread leasing for prospects who won’t open email. Same rules, same handoff to humans.
Call feature to answer common questions and book tours by phone — built to set appointments, not replace your team.
Kill switches (pause / stop), per-lead silence, suppression list, ManualDetect when someone replies from Gmail, Telegram alerts so the desk never fails silently.
Add media/product-demo.mp4 (or .webm) to this site repo. Until then, book a teardown.
The operator playbook, productized.
The AI leasing product — per-door SaaS.
Schedule a call to discuss how we can help you. A short conversation on your leasing funnel, after-hours load, and where leads die — no pitch theater.
Demo the potential solutions — including auto-scheduling. See the AI leasing desk qualify a lead, match inventory, and offer real tour times from your availability. Approval Queue and human gates stay in view.
Discuss implementation. Scope Gmail connection, allowlisted operators, knowledge load, approval mode, and go-live timing — white-glove, not a black-box install.
Solve your problems. Turn leads into clients — faster and leaner. After-hours coverage, auto-scheduled tours, ~⅓ faster path and ~⅓ less cost in the motion — so ROI and cash flow improve. Humans on the exceptions.
Dashboard login is limited to authorized emails (Google OAuth). Every API route requires a server session. The local dev bypass is off in production.
Cookies are httpOnly, sameSite=lax, and secure in production — over HTTPS with proper proxy trust on the host.
Postgres (Supabase) runs with row-level security forced and no open policies. Only the server service role can read or write. The browser never gets a database key.
API keys and OAuth tokens live in host environment variables only. Mail exports and env files are git-ignored. Engine repo runs secret-scan / SAST gates in CI.
Approval Queue, pause/stop kill switches, per-lead silence, Telegram escalation, claim-before-send. Automation is assistive — you remain landlord of record.
Protected-class and legal edge cases escalate rather than freestyle. Encoded NYC/NYS guidance reduces “random model” risk on deposit caps, RS, and Fair Chance timing.
Early clients can run dedicated deploy + database projects. Shared multi-tenant org isolation is on the roadmap — we won’t blur that line in a pitch.
Default: no training of third-party foundation models on your mail — inference calls only. Subprocessor list and DPA draft available on request.
Pause outbound, full stop, revoke Google OAuth, or cut credentials immediately. Your inbox remains yours.
Security questionnaire: Shin@leasingloft.com · Download one-pager →
Leasing Manager @ The Anthem (480 units, Murray Hill) · 12 years in NYC multifamily. Domain, product, and GTM — founder is the customer.
team/shin-ochi.jpgLeasing Agent · operator voice on the product. Front-line delivery, prospect experience, and how the desk actually runs day to day.
team/benjamin-pitts.jpgFinance · EY background. Unit economics, raise discipline, and keeping the two-engine model (advisory cash + platform ARR) honest.
team/oskar-radzik.jpgWe lived the after-hours black hole, the email grind, and the fear of a wrong auto-reply. Leasing Loft is the desk we wished we had — NYC-law aware, human on the exceptions, and heading toward avatar + 3D experiences renters actually want.
Whether you want a free teardown, a security walkthrough, or a live product demo — start here.
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